NEWS : HP Product Bulletin Migration

In order to provide consistent access to all HP marketing documents, HP Product Bulletin is being migrated into HP Document Library.  The addition of HP QuickSpecs from HP Product Bulletin into HP Document Library will provide a single point of access for over 80,000 pieces of HP marketing documents. HP Document Library provides an enhanced online and mobile experience for QuickSpecs by offering full text search, faceted navigation and with search results sorted by most popular documents.

Instructions for Migration:

• QuickSpecs off-line access is enabled with the HP QuickSpecs Offline tool and leading cloud based tools such as Microsoft® Outlook, Evernote, Google Drive, and Microsoft® OneDrive.
• To download HP QuickSpecs Offline Application, and access training videos for syncing with cloud based tools click here.
• Online QuickSpecs can be found here
• For quick access to product prices access the quick quote tool click here
• To find product images click here (registration required)

The current HP Product Bulletin will be discontinued on May 23rd and will no longer be updated.
For feedback and questions please visit the QuickSpecs support forum here.

Regards

HP Technical EG Solutions Team   

NEWS : HP Carepacks are changing! - Foundation Care.

As we all know HP care packs can be confusing at the best of times, there are so many different levels of support these days it can be difficult to select one.

HP have now introduced a simpler way of offering support - Foundation Care.

Now there are only 5 options for support.

• Foundation Care Call to repair
• Foundation Care 24x7
• Foundation Care NBD
• Foundation Care 4 hour exchange
• Foundation Care NBD exchange.

For the meantime the standard carepack options will still be available and the new Foundation care options will run along side until September 2014, this is when the standard carepacks will go EOL and Foundation care will take over.

If you have any questions on Foundation Care then please contact your Westcoast account manager and they will be able to provide more information.

Regards

Westcoast EG Solutions Team  

May 2014 - HP Server, Storage and Networking offers

In order for you to have your own copy of this months offers, We offer them in a easy downloadable PDF for you. This month many of HP's fantastic Storage and Networking promotions have been extended!









Please click the image above to open the PDF for more details.

Regards

HP Technical EG Solutions Team