NEWS : HP Carepacks are changing! - Foundation Care.

As we all know HP care packs can be confusing at the best of times, there are so many different levels of support these days it can be difficult to select one.

HP have now introduced a simpler way of offering support - Foundation Care.

Now there are only 5 options for support.

• Foundation Care Call to repair
• Foundation Care 24x7
• Foundation Care NBD
• Foundation Care 4 hour exchange
• Foundation Care NBD exchange.

For the meantime the standard carepack options will still be available and the new Foundation care options will run along side until September 2014, this is when the standard carepacks will go EOL and Foundation care will take over.

If you have any questions on Foundation Care then please contact your Westcoast account manager and they will be able to provide more information.

Regards

Westcoast EG Solutions Team