Want to make more margin and create closer relationships with customers that have mixed network environments? HP Intelligent Management Centre is for you. We are trying to increase the awareness of HP IMC and how it can be beneficial to you and your customers.
What is IMC?? Launched in July last year, the HP Intelligent Management Centre (IMC) is unique in the market in that it provides one single console for management of heterogeneous network environments including over 1200 Cisco products. Highly scalable, the solution has the capacity to manage 10,000’s of devices and help overcome pressing network challenges associated with projects like virtualisation and BYOD.
The technology puts HP as one of the forerunners in solutions for the Software Defined Network (SDN). At the heart of this is HP’s Virtual Application Networks (VAN’s) which allow rapid deployment of applications and virtual environments through a simple management strategy. Using the Intelligent Management Centre software, organisations can manage all three layers of SDN architecture: infrastructure, control and application.
Paul Kember (Channel Director) at HP commented “from a single pane of glass an end-user can manage their entire network infrastructure – both wired and wireless. Having a single-tool means problems can be tracked down and resolved quickly, which results in 61% less downtime for the average customer! With VAN’s (Virtual Application Networks) applications can be deployed in a literally a few clicks by bridging the gap between Virtual Machine orchestration and Network connectivity”.
Speaking on the solution Wesley Lawrance which is our HP Business Manager here at Westcoast states “Westcoast and HP have seen a lot of success around the solution. We believe that there is a significant opportunity for HP partners to satisfy a genuine business challenge and deploy a very profitable solution in tandem. Almost every customer will have a mixed network and with a patchwork quilt of technology from edge to core they end up with too many tools to make management of the overall network efficient or effective. This tool does for networks what virtualisation has done for infrastructure”.
We have created a novel graphic for partners to better understand the capabilities of the technology. It proposes that deploying the technology will help Network Managers achieve network immortality, likening the challenges these people toil with to the mythical legend of Hercules and the conquest of the 12 labours.
For partners interested in knowing more about the solution, We invite you all to see it in action at one of our demonstration labs across the UK. For non-HP partners we are able to fast-track those wishing to join the HP channel with support covering sales, technical and marketing.
If you need any further information please do not hesitate to contact us.
Regards
Westcoast EG Solutions Team
Wednesday, 30 April 2014
Tuesday, 1 April 2014
NEWS : Announcement concerning Installation and Start Up Care Pack Services for 3PAR StoreServ 7000 Systems
From the 1st April onwards any 3PAR StoreServ 7000 solution will be required to have HP Installation and Start up, there will be no option to remove this.*
This is so all of HP's customers from Resellers to end users can have maximum benefit and support from HP when purchasing HP 3PAR Storage system. This will ensure a good customer experience from the start.
The reason for this change is that there have been issues reported due to poor installations with regards installation of the 3PAR units which is outside of HP's control and this causes issues when it comes to customer service and support on the product.
This change is to greatly benefit you and your customer moving forward. If you have any questions with regards to HP's Installation and Start up service please do not hesitate to contact your Westcoast account manager for more details.
Regards
Westcoast EG Solutions Team
* Unless you are an accredited HP ServiceOne Partner.
This is so all of HP's customers from Resellers to end users can have maximum benefit and support from HP when purchasing HP 3PAR Storage system. This will ensure a good customer experience from the start.
The reason for this change is that there have been issues reported due to poor installations with regards installation of the 3PAR units which is outside of HP's control and this causes issues when it comes to customer service and support on the product.
This change is to greatly benefit you and your customer moving forward. If you have any questions with regards to HP's Installation and Start up service please do not hesitate to contact your Westcoast account manager for more details.
Regards
Westcoast EG Solutions Team
* Unless you are an accredited HP ServiceOne Partner.
April 2014 - HP Server, Storage and Networking offers
In order for you to have your own copy of this months offers, We offer them in a easy downloadable PDF for you.
This month many of HP's fantastic Storage and Networking promotions have been extended!
Please click the image above to open the PDF for more details.
Regards
HP Technical EG Solutions Team
Please click the image above to open the PDF for more details.
Regards
HP Technical EG Solutions Team
Monday, 17 February 2014
HP Proactive Care & Insight Remote Support - How Important?
Insight Remote Support is critical to the success of a Proactive Care Solution and must be installed by customers who have purchased a Proactive Care Solution in order for them to enable the full suite of Proactive features. If Insight Remote Support is not installed your customer will not receive the full Proactive Care Service from HP. Every Proactive Care Solution is entitled to 8 hours of remote support from HP that will help with the installation of Insight Remote Support.
When Insight Remote Support is installed it enables the Proactive Care Core features;
- Quarterly Call reporting
- Bi Annual Firmware & Software reviews
- The Proactive Technology Scan
These features give tangible business benefits including...
- 40% faster call resolution
- Enables a 95% first time fix rate
- 50% Elimination of problems
Please work with your end users to help them understand the importance of IRS (Insight remote support) by communicating the above benefits of Proactive Care and encourage them to initiate the 8 hours of remote assistance HP provides in order to install IRS.
If you need any further information please do not hesitate to contact us.
Regards
Westcoast EG Solutions Team
Friday, 14 February 2014
NEWS : HP ProLiant firmware updates access change
HP are changing the way firmware updates and SSP will be accessed, This will Start in February 2014. Select server firmware on these products will only be accessed through the HP Support Center to Customers with an active support agreement, HP CarePack, or warranty linked to their HP Support Center User ID and for the specific products being updated.
HP Support material was always provided as part of the terms of a customer’s support contract with HP, usually via Warranty periods or contractual obligations, such as Care Packs and support contacts. HP terms stated an eligibility requirement for support was purchase of the product and a support agreement for the product. The only change being implemented is that website access will now align with those restrictions that have always been there. The fact that HP previously chose to make our support material available publicly through our hp.com website, without checking the entitlement of the user, doesn’t negate nor invalidate the eligibility requirement.
We encourage you to review your current support coverage to ensure you maintain uninterrupted access to firmware updates and SPP for your ProLiant products.
If you need to obtain support coverage, please do not hesitate to contact your account manager at Westcoast.
Regards
Westcoast EG Solutions Team
HP Support material was always provided as part of the terms of a customer’s support contract with HP, usually via Warranty periods or contractual obligations, such as Care Packs and support contacts. HP terms stated an eligibility requirement for support was purchase of the product and a support agreement for the product. The only change being implemented is that website access will now align with those restrictions that have always been there. The fact that HP previously chose to make our support material available publicly through our hp.com website, without checking the entitlement of the user, doesn’t negate nor invalidate the eligibility requirement.
We encourage you to review your current support coverage to ensure you maintain uninterrupted access to firmware updates and SPP for your ProLiant products.
If you need to obtain support coverage, please do not hesitate to contact your account manager at Westcoast.
Regards
Westcoast EG Solutions Team
Wednesday, 15 January 2014
Introducing two new reseller tools from Westcoast
Hello again and a happy new year to you all.
Sorry for the lack of updates over the last few months, as usual things get a little busy coming up to the end of year what with seasonal holidays and the new year. Now everything is settling down into place I have some exciting new announcements from Westcoast... the launch of two new Tools for all our resellers.
To access these tools you will need to log into your account at www.westcoast.co.uk or click on the pictures below.
First of all the new Wescoast Action Partner Program
Secondly the Westcoast Solutions Store &Westcoast Smart Bid
The Westcoast Solutions Store has been developed to help resellers selling into the SMB market with...
The Westcoast Solutions store allows you to create solution bundles with bundle discounts whether you know or don't know what you are looking for.
The easy to use layout means that you are only minutes away from being able to create a solution and have the actual discounted price immediately, there is no waiting around waiting for discount pricing to come back.
We understand though that not all bundles fit all customer requirements this is why the solutions store also allows you to customise certain options to allow you to be more flexible with your customer.
The second part of the Solutions Store is the Smart Bid Section. Here you can see all the bids that are currently being processed, accepted, declined etc. This will allow you full control over your bids.
We hope that these tools will be useful and provide you the competitive edge over your competition, if you have any questions about these tools please contact your Westcoast Account manager and they will be able to provide you more information.
Again we wish you a happy new year and hope that 2014 will bring you plenty of rewards.
Regards
Westcoast EG Solutions Team
Sorry for the lack of updates over the last few months, as usual things get a little busy coming up to the end of year what with seasonal holidays and the new year. Now everything is settling down into place I have some exciting new announcements from Westcoast... the launch of two new Tools for all our resellers.
To access these tools you will need to log into your account at www.westcoast.co.uk or click on the pictures below.
- Ability to integrate the Solutions Store into your end user facing website
- Marketing funds to drive traffic to your Solutions Store
- Conversation with resellers and vendors via our invite only Linked in group
- 1-on-1 call out days and training from the Westcoast A-team
- Re-brandable material, case studies and call out scripts from the Westcoast Gym+
- Exclusive incentives
- Free access to the Westcoast Solutions Lab to run events for SMB customers SMB leads
- Access to the Vendor Voice forums
- Regular communications
- Instant access to Special Westcoast HP EG Pricing
Secondly the Westcoast Solutions Store &Westcoast Smart Bid
The Westcoast Solutions Store has been developed to help resellers selling into the SMB market with...
- Achieving a more competitive price on HP products
- Building bespoke solutions for your SMB customers
- Getting bid support within 4 working hours*
The Westcoast Solutions store allows you to create solution bundles with bundle discounts whether you know or don't know what you are looking for.The easy to use layout means that you are only minutes away from being able to create a solution and have the actual discounted price immediately, there is no waiting around waiting for discount pricing to come back.
We understand though that not all bundles fit all customer requirements this is why the solutions store also allows you to customise certain options to allow you to be more flexible with your customer.
The second part of the Solutions Store is the Smart Bid Section. Here you can see all the bids that are currently being processed, accepted, declined etc. This will allow you full control over your bids. We hope that these tools will be useful and provide you the competitive edge over your competition, if you have any questions about these tools please contact your Westcoast Account manager and they will be able to provide you more information.
Again we wish you a happy new year and hope that 2014 will bring you plenty of rewards.
Regards
Westcoast EG Solutions Team
Monday, 4 November 2013
November 2013 - HP Server, Storage and Networking offers
In order for you to have your own copy of this months offers, We offer them in a easy downloadable PDF for you.
This month many of HP's fantastic Storage and Networking promotions have been extended!
Please click the image above to open the PDF for more details.
Regards
HP Technical EG Solutions Team
Please click the image above to open the PDF for more details.
Regards
HP Technical EG Solutions Team
Thursday, 31 October 2013
Westcoast EG Solutions Team wishes you a Happy Halloween for 2013
Westcoast EG Solutions Team wishes you a Happy Halloween for 2013
Regards
HP Technical EG Solutions Team
Regards
HP Technical EG Solutions Team
Monday, 28 October 2013
CUSTOMER ADVISORY - DL360p Gen8 Processor heat sink change
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| NOTICE |
This will mean that if you order a processor option kit you may get a kit with the wrong heatsink type and therefore you will be unable to install the additional processor.
This is a UK wide non specific distribution issue (all of HP distribution partners are affected).
HP is aware of the issue and for the meantime will be shipping out replacement heat sinks on a case by case basis.
If you have this issue please speak to your Westcoast account manager and we will arrange for the new heat sink to be sent out. Please make sure you have the part number of the server as well as the serial number and your order number with Westcoast.
HP has apologised for the inconvenience on this issue and have issued an advisory which can be found here: HP Support document
If you have any questions please do not hesitate to contact us.
Regards
HP Technical EG Solutions Team
Thursday, 3 October 2013
October 2013 - HP Server, Storage and Networking offers
In order for you to have your own copy of this months offers, We offer them in a easy downloadable PDF for you.
This month many of HP's fantastic Storage and Networking promotions have been extended!
Please click the image above to open the PDF for more details.
Regards
Technical ISS Solutions Team
Please click the image above to open the PDF for more details.
Regards
Technical ISS Solutions Team
Tuesday, 10 September 2013
HP Smart Array P22x / P42x Series cards now support Raid 6 without needing to purchase a license.
This effects the following Smart Array controllers, P220i, P222, P420i, P420, P421, P721m, and P822
You will still need an additional license key to use HP SmartCache.
*You still will need to have a minimum of 512mb a Cache on the controller.
So How do you get it? Go to this link where there is a download section and instructions.
If you have any questions or need help with a HP server solution then please do not hesitate to get in contact with us and we will be happy to help.
Regards
Technical ISS Solutions Team
Tuesday, 3 September 2013
Purchase a HP BladeSystem Starter kit and get the c7000 enclosure for £1
Based on HP BladeSystem, the world’s most advanced blade infrastructure
with Gen8 technologies, increase business demand for instant access from
anywhere to any service in real-time to drive the needs for virtualized
environment. HP will support your BladeSystem environment by offering
you the HP c7000 Platinum Enclosure for only £1. Choose one of the three HP BladeSystem Starter Kits that will perfectly fit your business needs and get the HP c7000 Platinum Enclosure for £1.
Each starter kit comes with 2x ProLiant Gen8 blades, 2x Virtual Connect modules E-LTU and Proactive Care Services. Three types of configurations are available.
Entry Level
Ideal Workloads: Web Hosting/Services in the Enterprise space; Single Application on a single server; basic infrastructure applications:
2 x HP BK 420c Gen8 E5-2450 2P 24GB Svr
2 x HP BLc VC Flex-10/10D Module Opt
2 x HP Insight Control ML/DL/BL Bundle E-LTU Proactive Care Services
Converged
Ideal Workloads: Virtualisation and consolidation, IT infrastructure, web infrastructure, High Performance Computing. Choice of two packages:
Server set A
2 x HP BL460c Gen8 E5-2660 2P 64GB Svr
2 x HP BLc VC FlexFabric 10GB/24-port-Opt
2 x HP Insight Control ML/DL/BL Bundle E-LTU Proactive Care Services
Server set B
2 x HP BL465c Gen 8 6380 1P 1gG Svr
2 x HP BLc VC FlexFabric 10GB/24-port Opt
2 x HP Insight Control ML/DL/BL Bundle E-LTU Proactive Care Services
Scale up
Ideal Workloads: Virtualisation and consolidation, business processing (ERP, CRM, batch, etc), database, application development, industrial R&D, data warehouse:
2 x HP BL660c Gen8 E5-4650 4P 128GB Svr
2 x HP BLc VC FlexFabric 10GB/24-port Opt
2 x HP Insight Control ML/DL/BL Bundle E-LTU Proactive Care Service
If you have any questions with regards this offer or help with a solution using the HP BladeSystem then please do not hesitate to get in contact with us and we will be happy to help.
Regards
Technical ISS Solutions Team
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